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FCScab, Uttar Pradesh

Email:[email protected]

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Monday to Sunday

9:00am - 6:00pm

Private Policy

Information we may collect from you

We may collect and process the following information about you:

  • • Information (such as your name, email address, gender, date of birth, photographs, postal address and telephone number) that you provide us.
  • • In connection with an account sign-in facility, your log-in and password details;
  • • If you decide to register through or otherwise grant access to us via a third-party social networking site such as Facebook Connect or Google, we may also collect personal information that is already associated with such site;
  • • The content of any communications you send to us, for example, to report a problem or to submit queries, concerns or comments
  • • Any search terms you looked up and results that you selected;
  • • Friend or contact lists that you may provide to us by connecting your Filo Cab account with your computer, mobile device, or third-party social network accounts;
  • • Information from surveys that we may, from time to time, run on the Filo Cab platform, if you choose to participate in them;
  • • Geographical location so that we can provide you with information about the services provided by businesses near to your location; and
  • • Other information from your use of the Filo Cab Platform including, the type of internet browser or mobile device you use, any website from which you have come to the Site and your IP address (the unique address which identifies your computer or mobile device on the Internet) and your operating system, which are automatically recognised by our web server.
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Uses made of your information

We have set out below, in a table format, a description of all the ways we plan to use your data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.


Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity
(b) Contact
Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Publishing information about your business on Filo Cab
(b) Notifying you about changes to our terms or privacy policy
(c) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

Changes to the Privacy Policy

We may change or supplement this Privacy Policy from time to time. We may also undergo a change of ownership. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy to our Site, as well as to existing information held by us. If we decide to change this policy in a material way, we will obtain the necessary consents required under applicable privacy laws if we seek to collect, use or disclose Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law. If we make any material changes we will notify you by e-mail (at the e-mail address specified in your account) or by means of a notice on our Site prior to the change becoming effective. If any proposed change is unacceptable to you, you may request that we close your account, as described in How to access, modify or close your account.

Refer a Friend Schemes

We may, from time to time, run referral programmes or similar initiatives, such as a "Refer a Friend" programme, that invite you to provide us with the contact details of someone who is known to you who may find our products or services to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes). By providing us with their details, you confirm that you have their permission to do so and must not provide us with the details of anyone from whom you do not have such permission. We reserve the right to identify you as the person who has made the referral in the message that is sent to them. We will not use your friend's information for any other purpose unless they consent to us doing so.

Cookies

When you interact with the Filo CabPlatform, we try to make that experience simple and meaningful. When you visit the Filo CabPlatform, our Web server sends a cookie to your computer or mobile device. Cookies are small pieces of information which are issued to your computer or mobile device when you visit a website or access or use a mobile application and which store and sometimes track information about your use of the Filo CabPlatform. A number of cookies we use last only for the duration of your session and expire when you close your browser or exit the Filo cabPlatform. Other cookies are used to remember you when you return to the Filo CabPlatform and will last for longer. We use cookies to:

  • • Remember that you have visited us before;
  • • Customise elements of the promotional layout and/or content of the pages of the Filo Cab Platform;
  • • Collect anonymous statistical information about how you use the Filo Cab Platform including how long you spend on the Filo Cab Platform and where you have come to the Filo Cab Platform from, so that we can improve the Filo Cab Platform and learn which parts of the Filo Cab Platform are most popular with users; and
  • • Gather information about the pages on the Filo CabPlatform you use, and also other information about other websites that you visit, so as to place you in a "market segment". This information is then used to place interest-based advertisements on the Filo CabPlatform which it is believed will be relevant to your market segment.

Some of the cookies used by the Filo Cab Platform are set by us, and some are set by third parties who are delivering services on our behalf.

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